Shanequia McQuirter
PO Box 41636
Dallas, TX 75241 (469) 531-2137



OBJECTIVE: To become an asset to an organization allowing me the opportunity to utilize my knowledge, experience, and skills to be productive.

EDUCATION
1994-1998 Townview Magnet Center

El Centro Community College

EMPLOYMENT

01/11 - Present     IRS                                     Dallas. TX

Default Screener: Looked up customer information and transfered callers to the correct department to have their questions resolved.

09/09 - 11/09      Aegis                             Irving, TX

Insurance Verification Agent      Worked for Humana verifications department for health plans clients signed up for.

07/08 -01/09        Apple Call Center                  Addison, TX

Technical Support Agent for Apple I phone. Set up repairs and troubleshoot customers Iphone.


01/08/- 06/08      Venturi Staffing                       Richardson, TX

Data Entry and Document Processing Dept. I worked for Bank of America IRS Operations department processing taxpayers payments.


09/07 - Present     Jackson Hewitt Tax Service        Dallas, TX

Tax Preparer: Prepare income tax for individuals.


06/07 - 09/07      Kelly Services                         Irving, TX

Data Entry Specialists. Worked for Allstate Insurance entering claims and terminating policies.

04/06 – 02/07     Home Depot Call Center          Addison, TX

Data Entry Order Writer; Build orders for customer floors.



REFERENCES
Available Upon Request